Support

Frequently Asked Questions

Everything you need to know about our lunchboxes, care, and orders.

Products & materials

Is the lunchbox leakproof?

Yes. Our removable LFGB-certified silicone lid creates a secure seal between compartments, keeping dressings, dips, and sauces separated from dry foods like crackers.

What materials are used?

Our stainless steel lunchboxes are made from 304 food-grade stainless steel with an LFGB-certified silicone seal. They are 100% plastic-free and BPA-free.

Is it dishwasher safe?

Yes. Remove the silicone insert before washing. Both the stainless steel body and silicone lid are dishwasher safe, or you can hand wash with mild detergent.

Can I put it in the microwave or oven?

No. Stainless steel lunchboxes are not microwave or oven-safe. Please do not heat food inside the metal container.

How many compartments does it have?

The Nourish Box features multiple deep compartments designed for balanced, well-portioned meals with variety — perfect for kids and adults alike.

Orders & care

How should I care for my lunchbox?

Wash before first use. Remove the silicone insert before washing. Allow all components to fully air-dry before storing. Avoid abrasive cleaners on the stainless steel surface.

Are the stickers removable?

Yes. Decorative stickers included with some products can be removed or replaced. The lunchbox itself is designed to look beautiful with or without stickers.

Do you offer gift wrapping?

Our packaging is thoughtfully designed and gift-ready. For special requests, contact us before placing your order and we'll do our best to help.

Shipping & returns

How long does shipping take?

Orders are processed within 1–3 business days. Standard U.S. shipping usually takes 2–5 business days. See our Shipping & Returns page for full details.

What is your return policy?

We accept returns for unopened and unused items within 30 days of delivery. Products must be in original packaging. Visit Shipping & Returns for the full process.

Still have questions?

Contact us